Terms & Conditions
Please read these Terms & Conditions carefully before using the eInfluenz website and services.
1. Introduction
Welcome to eInfluenz. These Terms & Conditions govern your access to and use of our website, digital marketing services, creative designing, social media management, website development, video production, and other professional services.
By accessing our website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. About Our Services
eInfluenz provides digital marketing and creative services, which may include:
- Social Media Management
- Creative Designing
- Social Media Marketing
- Video Production
- Website Development
- Branding and Digital Growth Services
The nature, duration, availability, and scope of each service may vary depending on the selected package, proposal, agreement, or project requirements.
3. Eligibility
By using this website or booking any service, you confirm that:
- You are legally capable of entering into an agreement.
- The information provided by you is accurate and complete.
- You will use the website and services only for lawful purposes.
- You agree to follow these Terms & Conditions.
4. Service Bookings & Project Confirmation
Services may require advance booking, written confirmation, proposal approval, or payment before work begins.
- Projects are subject to availability and confirmation.
- Project details and requirements must be provided correctly.
- Timelines depend on the scope and requirements of the project.
- Changes to the agreed scope may affect project timelines and pricing.
- Additional work may require separate approval.
5. Payments
All applicable fees must be paid through the payment method or process communicated by eInfluenz.
By completing a payment, you confirm that you have reviewed the service details, pricing, and applicable terms before making the payment.
Payment confirmation may be required before a project, campaign, consultation, or other service begins.
6. Cancellation & Refund Policy
All payments made to eInfluenz for services, projects, packages, campaigns, digital marketing, creative designing, website development, video production, or any other professional service are strictly non-refundable, subject to applicable law.
Once a payment has been made and the service, project, or work process has been confirmed, the amount paid shall not be refunded for client cancellation, change of mind, personal reasons, delay in providing information, or any other reason, except where a refund is required by applicable law or expressly agreed in writing by eInfluenz.
Clients are requested to carefully review the service details, pricing, scope of work, and applicable terms before making any payment.
By making a payment, the client acknowledges that they have read, understood, and accepted the applicable payment and refund terms.
No refund shall be provided except where required by applicable law or expressly agreed in writing by eInfluenz.
7. Client Responsibilities
Clients are responsible for:
- Providing correct and complete information.
- Sharing required content, materials, and approvals on time.
- Reviewing and approving project deliverables.
- Following communicated instructions and timelines.
- Maintaining respectful and professional behaviour.
- Making payments according to the agreed terms.
8. Intellectual Property
All content available on this website, including text, graphics, logos, images, videos, designs, documents, branding, and other materials, may be owned by or licensed to eInfluenz or its respective owners.
No website content may be copied, reproduced, modified, distributed, republished, or commercially used without appropriate written permission.
Ownership and usage rights for client-specific deliverables will depend on the agreed project terms and applicable law.
9. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to the website.
- Upload harmful files, viruses, or malicious code.
- Copy or misuse our content or branding.
- Harass, threaten, or misuse our team or representatives.
- Interfere with the security or operation of the website.
10. Digital Marketing Disclaimer
Digital marketing, social media management, advertising, branding, and related services are provided based on the agreed project scope.
Marketing performance may depend on multiple factors, including market conditions, audience behaviour, advertising platforms, budget, content quality, competition, and third-party platform policies.
We do not guarantee a specific number of leads, sales, followers, engagement, impressions, or other marketing outcomes unless expressly agreed in writing.
11. Limitation of Liability
To the extent permitted by applicable law, eInfluenz shall not be responsible for losses arising from factors outside its reasonable control, including third-party platform outages, algorithm changes, account restrictions, technical failures, or client-provided information.
Any limitations of liability shall be subject to applicable law and the terms agreed for the relevant service.
12. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Website access may be temporarily restricted due to maintenance, technical issues, updates, or circumstances beyond our control.
13. Third-Party Links & Platforms
Our website or services may contain links to third-party websites, tools, platforms, or services.
These links may be provided for convenience only. eInfluenz does not control or take responsibility for the content, availability, privacy practices, or policies of third-party websites.
14. Privacy Policy
Your use of this website may also be subject to our Privacy Policy.
Please review the Privacy Policy to understand how information may be collected, used, and handled.
15. Termination
We reserve the right to suspend or terminate access to our website or services if a user violates these Terms & Conditions, misuses the website, behaves improperly, or engages in unlawful activities.
Termination may occur without prior notice where reasonably necessary, subject to applicable law and any agreed contractual obligations.
16. Changes to These Terms
eInfluenz reserves the right to update, modify, or replace these Terms & Conditions when necessary.
Any changes will be published on this page with an updated date. Continued use of the website after changes are published may be subject to the revised terms.
17. Legal Jurisdiction & Dispute Resolution
Any dispute, claim, disagreement, or legal matter arising out of or relating to the eInfluenz website, services, payments, projects, agreements, or these Terms & Conditions shall first be attempted to be resolved through mutual discussion between the client and eInfluenz.
If the dispute cannot be resolved through mutual discussion, the parties shall seek resolution in accordance with applicable laws of India.
Subject to applicable law and the jurisdiction of courts that cannot legally be excluded, the competent courts located in Vadodara, Gujarat, India, shall have jurisdiction over disputes arising from or relating to these Terms & Conditions and the services provided by eInfluenz.
By using our website or purchasing our services, you acknowledge that you have read and understood these Terms & Conditions.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the details below:
